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Safe Finder Browser Hijack - How Do I Remove This?

  • 12 February 2017
  • 3 replies
  • 109 views

Hi, I somehow have had something called "Safe Finder" download onto my iMac. It shows up as my homepage browser on both Chrome and Safari. I ran a Webroot scan, and it didn't find it, and so I can' seem to remove it using Webroot. 
 
Has anyone had experience with this browser Malware, and, know how to remove it off one's computer.
 
Thanks,
David
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Best answer by ProTruckDriver 12 February 2017, 18:36

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Userlevel 7
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 How to Remove Potentially Unwanted Applications.
https://community.webroot.com/t5/Techie-KB/How-to-Remove-Potentially-Unwanted-Applications/ta-p/40744
1: Remove the software via the Windows Control Panel
2: Remove the software from your browser
 
Problem has not been resolved, contact our Support.
Submit a support ticket.
Hi, thanks for posting this. I have an iMac, and I don't run Windows on here. I did try the instructions to remove it on Chrome, but, it didn't work .. ?!
 
I don't know how I got this on my system, as I didn't "approve" it. I did download a YouTube video, using http://www.youtube-mp3.org/ .. so, maybe that did something, I don't know.
 
I'm open to any other advice.
 
Cheers,
David
Userlevel 7
Hello dmacleanagent, Welcome to the Webroot Community Forum. :D
 
Please see this thread Here
 
If that does not solve the problem Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
 
HTH,
Dave.;)

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