Best answer by ProTruckDriver
View originalSame PC shows up multiple times in PC Security
+1
My PC shows up 3 times and my wife's shows up twice, we're the only two users currently, and no other prior users. I don't see any way in the dashboard to modify the PCs as shown. Any ideas?
Userlevel 7
Hello thomasgallagher, Welcome to the Webroot Community Forum. :D
To Deactivate a computer on your account please see this KB Article.
If your computer shows up more than one time on your account, run 2 scans on your computer. Wait about 10 minutes for it to register on your account. Go to your account and delete the computer that didn't show a recent scan. The one that shows the 2 scans is the computer you want to stay active. Please do the same to your wife's computer.
HTH,
Dave. 😉
To Deactivate a computer on your account please see this KB Article.
If your computer shows up more than one time on your account, run 2 scans on your computer. Wait about 10 minutes for it to register on your account. Go to your account and delete the computer that didn't show a recent scan. The one that shows the 2 scans is the computer you want to stay active. Please do the same to your wife's computer.
HTH,
Dave. 😉
+1
Thanks! That worked perfectly. Thanks again for the quick and concise steps to tfix this!
Userlevel 7
Your welcome thomasgallagher. Glad to see you have it sorted. 😃
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