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Webroot download site not secure

  • 25 February 2017
  • 2 replies
  • 48 views
K
I just purchased Webroot SecureAnywhere® Internet Security Complete 5 Device , and when I click on the "Download for PC" button in my conf email it takes me to a page deemed NOT secure. Even though I uninstalled my McAffee software, it's being flagged by something leftover on my laptop from McAffee (would like to solve for that too but I digress for now). Message states that "http://anywhere.webro?otcloudav.com/zerol/?wsainstall.exe" is suspicious and dangerous... Why would webroot take me to a non-secure page to download security software? Very confused by this and would appreciate any help. Thank you.

2 replies

Ssherjj
Rank
Userlevel 7
Badge +62
Hello KJE38,
 
Welcome to the Webroot Community,
 
I am not sure why you are having this issue with Webroot's downloasd site.
 
Please go here to completely uninstall McAfee
McAfee  Download and Instructions

  •  This covers a variety of products
 
Please follow the steps below closely in terms of installing WSA on the target system/machine!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • Be sure you have or add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
  • KEEP the computer online during the install to make sure it works correctly
  • Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE). Let us know if it is the Mac version you need
  • Install with the new installer, entering your Keycode when prompted to do so in the install process
  • Let it finish it's install scan
  • Reboot 
Also you can Submit a Support Ticket and the Support Team can assist yiou. This is a free service with a Webroot subscription.
 
Hope this helps?
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
Ssherjj
Rank
Userlevel 7
Badge +62
Hi again KJE38,
 
May I also add that you can use this program below to remove remenants of McAfee,
 
NEW: Revo Uninstaller Freeware v2.0.1 http://www.revouninstaller.com/revo_uninstaller_free_download.html

Download and Install
  • Third Party Utility  Included even though a third party utility due to recommendation.  Free and fuller featured pro versions available, this utility helps remove stubborn remnants standard uninstalls can leave behind.  Suggestion provided by: TripleHelix
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security

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