Webroot not working on Windows 10 on new Lenovo ideapad 500.
I bought my new ideapad back in Jan and was using the McAfee but thought that my Webroot had transferred over. Now not only have I deleted the McAfee, but I can't even get Webroot to execute on Windows 10. I need help to resolve as I have nothing to protect my laptop right now. Help, please?????
Userlevel 7
+62
Hello sdwooda,
Welcome to the Webroot Community,
Is Webroot on your system?
Please follow the steps closely!
If Webroot is not on your system then follow below:
Please follow the steps below closely in terms of installing WSA on the target system/machine!
Welcome to the Webroot Community,
Is Webroot on your system?
Please follow the steps closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE) Let us know if it is the Mac version you need.
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
If Webroot is not on your system then follow below:
Please follow the steps below closely in terms of installing WSA on the target system/machine!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- KEEP the computer online during the install to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE). Let us know if it is the Mac version you need.
- Install with the new installer, entering your Keycode when prompted to do so in the install process
- Let it finish it's install scan
- Reboot
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