Webroot won't let an app run on the Mac

  • 25 January 2017
  • 1 reply
  • 27 views

Badge +1
I bought an 'highly recommended' app from the Apple App Store. The name of the app is 'Duplicates Photos Fixer Pro'. 
 
When I try to run it, webroot immediately flashes a message:
          'Thread Dectected'. SecureAnywhere has detected a threat and will begin a scan to remediate the problem.
           The detected threat is: PUA.OSX.TuneMyMac.r
 
I did let the webroot scan complete. It removed the app. It appear to me that this is a false alert as there are many users running this app successfully.
 
Can you please confirm that this is indeed a real threat? If not, what should I do to be able to run this app?
 
Thanks
 

1 reply

Userlevel 7
Badge +62
Hello saraiyk,
 
Welcome to the Webroot Community,
 
Please Submit a Support Ticket and have them take a look. This is a free service with your Webroot subscription.
 
 
 
 

Reply