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Gabe1972
Posts: 4
Registered: ‎11-07-2013
Accepted Solution

Will Internet Security Plus work with dialup?

I have just converted to Webroot SecureAnywhere Internet Security Plus from Norton Antivirus as our subscription was through Best Buy and they are no longer supporting Norton Antivirus through subscription.  It was a free conversion.  Anyway, it is for three computers.  My two computers use Hughesnet, so no problems there, but my folks have dialup for their computer and theirs is the third one that I have to convert tomorrow.  My question is, being that Webroot uses the cloud based definitions and all that, will this work for them using dialup?  With Norton, I had their computer set up to NOT automatically update, and every few days I would bring it over here and update it through my Hughesnet, including Windows updates as well.  With Webroot it has to be able to automatically update as needed to work properly, correct?  So, again, will this work on dialup or is it going to cause massive slow downs anytime they are online because of the constant communication with Webroot's servers?  If it will cause all kinds of slowdowns, if I set it to NOT automatically update will it still provide them any protection, or no because it doesn't keep the definitions on the computer like Norton did? 

 

They don't do much browsing except for going to baseball card sites and reading their emails, so I could always just use Microsoft Security Essentials for theirs if Webroot is going to be a problem.  They have Windows 7 still and use AOL

 

And, before anyone suggests it, we can't get DSL, cable or Fios here.  Two years ago I even got a petition with over 50 signatures on it to convince them to install the DSL equipment in the access box at the end of our road, but they still didn't do it after telling me they would consider it.  Stuck with dialup or Hughesnet.

 

Thanks in advance for the help. 

Homebuilt AMD FX-6100 Desktop. Dell Inspiron 15-3521 Laptop. Acer Aspire V5-122P Notebook. All running Windows 8.1 Pro 64 bit.
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Moderator
Rakanisheu
Posts: 690
Registered: ‎03-13-2013

Re: Will Internet Security Plus work with dialup?

[ Edited ]

WSA will work on Dial-up the amount of data used by the client is quite small, if your parents are happy enough to surf online with dial-up then WSA will be happy! Since the PC is only going to be online for short periods it may be worth running a deep scan when they get online. 

 

1. Open SecureAnywhere and click the 'cog' beside 'PC Security'.
2. On the Scan & Shields tab, select Custom Scan.
3. Select deep scan from the Customized Scan Window and Click Start Scan

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Threat Researcher
EamonF
Posts: 63
Registered: ‎05-02-2013

Re: Will Internet Security Plus work with dialup?

In fact, because Webroot was designed as an online / offline client and is tiny / quick to install as well as not needing constant definition updates, it's almost like it was purpose built for dial-up customers :smileywink:
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New Member
Gabe1972
Posts: 4
Registered: ‎11-07-2013

Re: Will Internet Security Plus work with dialup?

Downloading and installing it isn't a problem.  I can do that here using my Hughesnet.  Doing a scan isn't a problem either.  I'm just concerned with when they are online.  When they go online they are sometimes online for five or six hours looking at baseball sites.  My concern is if Webroot will be trying to download information during this time as it will slow their connection while browsing to a crawl.  When they first go online will it check definitions and such, and if so, will it be a big download/upload?  Also the active protection while they are browsing... is it constantly checking the cloud for new threats?  Does it just do a check every hour or so, or however often, to make sure about definitions?  This is why I had to disable the auto update in Norton.  I realize that this doesn't download definitions and keep them on your computer like Norton did, but is it constanly connected to the server and checking things?  If so, that could slow their connection to a crawl. 

 

Thanks for the response.

Homebuilt AMD FX-6100 Desktop. Dell Inspiron 15-3521 Laptop. Acer Aspire V5-122P Notebook. All running Windows 8.1 Pro 64 bit.
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666
New Member
666
Posts: 3
Registered: ‎11-08-2013

Re: Will Internet Security Plus work with dialup?

"In fact, because Webroot was designed as an online / offline client and is tiny / quick to install as well as not needing constant definition updates, it's almost like it was purpose built for dial-up customers :smileywink:"

 

 

Hi,

 

I have to dissagree with this statement; Webroot is the only one AV on thae market which doesn't have a resident signatures database and HAS TO BE CONSTANTLY conected to the cloud.

 

" tiny / quick to install" doesn't have to do anything with the question raised by OP.

 

If you are on dialup , is not advisable to use an AV which requires 100% internet connection for maximum protection; any AV with resident signature database and incremental updates would be more suitable.

 

And no, " it's NOT almost like it was purpose built for dial-up customers". On the contrary, WSA was designed for modern computers which are 100% of the time conected to the internet on a fast speed /reliable connection ,not dialup.

 

666

 

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explanoit
Posts: 842
Topics: 58
Kudos: 492
Ideas: 51
Solutions: 36
Registered: ‎01-11-2013

Re: Will Internet Security Plus work with dialup?

[ Edited ]

Hi 666,

The difference is that WSA enables extremely aggressive heuristics and journaling when it doesn't have connection and it uses extremely little bandwidth when it is online. The core product and design actually originated at a time when computers were very slow in the days of XP.

 

"Tiny and quick to install" is directly applicable because there are no massive updates to download and install over 56k. This means when you are connected, you are not out of date on your protection when you do connect.

 

However, you are correct about the lack of an offline definitions database. It's something to consider if you actually expect to become infected when your computer does not have a connection. I'm not exactly sure how that would happen if you're just a home user not the targets of a 0day USB-borne infection. In that case virus definitions wouldn't help you anyway and since it wouldn't have journaling you'd have probably less protection in the end. Plus the virus and the changes it made get removed when you connect to the internet (assuming it's not a targeted attack)

 

There are certainly issues with the Webroot approach to security in some areas, but what you are bringing up is based on the classical approach without understanding the product.

----------------------------------------
Business Products Sr. Community Leader and Expert Advisor - WSA-Enterprise and WSAWSS administrator of 1400+ computers
First company to 1000+ WSA endpoints | Power User / Business Ambassador / WSA-C and WSA-E Beta tester
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666
New Member
666
Posts: 3
Registered: ‎11-08-2013

Re: Will Internet Security Plus work with dialup?

Hi explanoit,

 

 

"extremely aggressive heuristics" is known to produce a high level of False Positive, so increasing the heuristic level to "aggressive" is not an answer for loosing contact with the cloud;

 

"uses extremely little bandwidth when it is online" that is true, but the computer has to be 100% connected to the internet and connection has to be reliable / not dialup.

 

I'm not exactly sure how that would happen..."  if you download a RAR file and decide to un-RAR it while you are offline , you can get infected - WSA doesn't scan in real time RAR files

 

Plus the virus and the changes it made get removed when..." If the virus makes your computer un-botable, WSA cannot reverse any changes from simple reason that cannot start.

 

666

 

 

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explanoit
Posts: 842
Topics: 58
Kudos: 492
Ideas: 51
Solutions: 36
Registered: ‎01-11-2013

Re: Will Internet Security Plus work with dialup?

[ Edited ]

1.) If you're in the military and install games without a connection or a travelling salesperson using training software in places you're not allowed to connect to the internet there are situations where it would be a concern.

2.) TCP is designed for these environments, the internet worked fine before DSL and Cable.

3.) Yes, my grandma is also extremely active in the warez scene

4.) WSA's heuristics and sandboxing mostly prevent that from happening. If you get ransomware where it takes up the entire screen and you can't get connected then yes you would be in trouble.

----------------------------------------
Business Products Sr. Community Leader and Expert Advisor - WSA-Enterprise and WSAWSS administrator of 1400+ computers
First company to 1000+ WSA endpoints | Power User / Business Ambassador / WSA-C and WSA-E Beta tester
Community LeaderCommunity Leader
Find me on Twitter!

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666
New Member
666
Posts: 3
Registered: ‎11-08-2013

Re: Will Internet Security Plus work with dialup?

Hi explanoit,

 

I appologize if my answers are not in line with your oppinion!

 

I do not appreciate the sarchasm ("Yes, my grandma is also extremely active in the warez scene"); all I wanted was to point out advantages and disavantages of a 100% cloud AV like WSA.

 

Among disavantages is a dial-up conection: WSA is not suitable for a dial-up connection which is, by definition, slow and unreliable.

 

666

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TripleHelix
Posts: 5,383
Topics: 401
Kudos: 3,268
Ideas: 5
Solutions: 420
Registered: ‎02-03-2012

Re: Will Internet Security Plus work with dialup?


666 wrote:

Hi explanoit,

 

I appologize if my answers are not in line with your oppinion!

 

I do not appreciate the sarchasm ("Yes, my grandma is also extremely active in the warez scene"); all I wanted was to point out advantages and disavantages of a 100% cloud AV like WSA.

 

Among disavantages is a dial-up conection: WSA is not suitable for a dial-up connection which is, by definition, slow and unreliable.

 

666


I have to disagree with you also as the 2 Threat Researchers already said it does not need much bandwidth when your online and it just seems you have a bone to pick with WSA but I would believe them more than I would you.

 

TH

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Webroot® SecureAnywhere™ Internet Security Complete 2014 Beta Tester v8.0.4.70 on my main system Windows 7 Ultimate 64bit & on Win XP 32bit, Win Vista 32bit, Win 7 32bit, Win 8.1 Pro 32bit & 64bit all on VM's. 


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