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Windows keeps telling me that Webroot and Defender is turned off. Webroot is on, but Defender off ??

  • 18 April 2016
  • 4 replies
  • 123 views

Hi! Has anyone had this? Windows keep telling me that Webroot and Defender is turned off. I look and Webroot is on, but Defender is off. That is the way it is suppose to be I thought. This is getting REALLY annoying. I have uninstalled and started it back without  the old settings. I have went to Services and put it on automatic. I don't know what to do, but to pay for something and it be acting up like this makes me angry. I had it for a year with no problems. Now 2nd year it has been nothing but problems. Can anyone help me?
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Best answer by ProTruckDriver 18 April 2016, 14:09

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Userlevel 7
Hello PiePie, Welcome to the Webroot Security Forum. :D
 
You are not the only one with this Bug. Please see the following post:
 
https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/Windows-10-action-center-repeatedly-sends-me-notifications-that/td-p/244420
I have this same problem and some besides that. Hmmm..... at least I am not the only one.
 
See my above thread post in the forum to learn mor if you want:
 
https:///t5/Webroot-SecureAnywhere-Internet/What-do-the-heuristics-options-in-my-Advanced-Settings-actually/td-p/250180
 
Kudos 
I received a similar pop-up message.  After the upgrade to Windows 10, I have noticed that one of my auto scan settings seems to have been changed.
 
Userlevel 7
Badge +62
Hello Richard99
 
Welcome to the Webroot Community,
 
Can you tell us what version of Weboot that you have? You can hoover over the Webroot icon in the taskbar  and it will give you the version.
 
You shopuld have this version here. https://community.webroot.com/t5/Announcements-and-Release-Notes/PC-Agent-Release-Notes-for-Version-9-0-8-80-Released-April-18th/m-p/250129

If you don't have it just download and install over top and reboot!
 
Standard Download Link PC:
http://anywhere.webrootcloudav.com/zerol/wsainstall.exe
 
 
 
 

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