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Yahoo email makes me login every 3 minutes

  • 29 July 2012
  • 3 replies
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This only started after I installed Webroot SecureAnywhere Essentials.  My Yahoo email makes me re-login with password every 3 minutes -- even more often sometimes. What is making this happen and how do I fix it?  (lots of weird error messages in Yahoo email, too)
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Best answer by MikeR 8 August 2012, 18:07

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3 replies

Userlevel 7
Hey MesaWebrootMatt,
 
Does the issue persist if you right-click and shutdown the Webroot  from your system tray? I will be able to collect logs and take a better look if you Open a Support Ticket.
 
Please Send me a Private Message with the email address you use. 
I am having a similar problem with Juno webmail except I get logged out in under a minute and then it keeps cycling to login and logout as Webroot recognized that the password for that site is saved. 
 
I have sent a support ticket and am awaiting a response.
Userlevel 7
Hi ZCHANNEL,
 
Can you please Send me a Private Message with the email you used to open the support ticket?
 
When adding a new site, make sure the the "Automatically log in" box is unchecked if you do not wish for it to automatically log in.
 
 

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