duplicate billing

  • 14 April 2015
  • 2 replies
  • 31 views

I have two bills from Webroot one for 40+ the other for 89 $  neither of the numbers/codes match the account numbers on my devices One a Mac the other a PC

2 replies

Userlevel 7
Badge +62
Hello @
 
Welcome to the Community Forum,
 
Please Contact Webroot http://www.webroot.com/us/en/company/contact-us
 
Also is this a Best Buy Subscription? Contact them at 1-800-Geek Squad.
 
Maybe @ would be able to look into this?
 
 
 
 
 
Kind Regards,
 
Userlevel 7
Badge +56
I do see the two transactions in there - I'm wondering if you have multiple keycodes that are set to autobill.  Anyway, just call in and our folks will be able to get that sorted out for you.

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