keycode was renewed but still shows expired in webroot
i renewed my expired subscription thru webroot but it still shows expired in my computer and on the console at webroot. how do i fix
Userlevel 7
Hello there, welcome to the Webroot Community!
First, and I apologize for asking, but did you renew your existing key code or did you purchase a NEW key code. (Many times the purchase of a new copy is referred to as a renewal. There is a small difference 🙂 )
If you renewed your subscription today, and it is renewed through Best Buy, your renewal will not show until tomorrow morning due to the once a day billing cycle they use.
If your renewal was directly through Webroot, let me know.
First, and I apologize for asking, but did you renew your existing key code or did you purchase a NEW key code. (Many times the purchase of a new copy is referred to as a renewal. There is a small difference 🙂 )
If you renewed your subscription today, and it is renewed through Best Buy, your renewal will not show until tomorrow morning due to the once a day billing cycle they use.
If your renewal was directly through Webroot, let me know.
Reply
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.