Best answer by RetiredTripleHelix
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Userlevel 7
+56
Hello and Welcome to the Webroot Community!
Please see this about Microsoft Edge: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/I-ve-upgraded-to-Windows-10-and-the-Edge-browser-isn-t-showing/ta-p/210239 also note that it still works fine on IE11, Firefox and Chrome.
Thanks,
Daniel 😉
Please see this about Microsoft Edge: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/I-ve-upgraded-to-Windows-10-and-the-Edge-browser-isn-t-showing/ta-p/210239 also note that it still works fine on IE11, Firefox and Chrome.
Thanks,
Daniel 😉
thanks, I can stop wasting my time looking for it now!
I have been unable to add the Webroot toolbar icon to Chrome since upgrading to Windows 10, can someone help please?
Userlevel 7
Hi Terri
Welcome to the Community Forums.
This sometimes does happen and to try to resolve it you can try running the Toolbarfix tool. You can download it for here.
Once downloaded launch it by clicking on the executable, and you should see the following, if then that is fine and you should click on 'Run':
which should then take you to the following dialog:
on which you should choose/check the option 'Repair/Install the Webroot Toolbar' and then press 'Start'.
That should initiate the fix process and you just have to wait for it to finish, close the dialog and then check in your browser to see if the Password Manager Toolbar icon is now visible. If the fix has been successful you should see the following greyed out icon in a toolbar at the top of the IE browser page:
One then double clicks on that so that the login dialog is presented, etc.
Please check the above out and come back if anything is not clear or if it does not help/respond to your query.
Regards, Baldrick
Welcome to the Community Forums.
This sometimes does happen and to try to resolve it you can try running the Toolbarfix tool. You can download it for here.
Once downloaded launch it by clicking on the executable, and you should see the following, if then that is fine and you should click on 'Run':
which should then take you to the following dialog:
on which you should choose/check the option 'Repair/Install the Webroot Toolbar' and then press 'Start'.
That should initiate the fix process and you just have to wait for it to finish, close the dialog and then check in your browser to see if the Password Manager Toolbar icon is now visible. If the fix has been successful you should see the following greyed out icon in a toolbar at the top of the IE browser page:
One then double clicks on that so that the login dialog is presented, etc.
Please check the above out and come back if anything is not clear or if it does not help/respond to your query.
Regards, Baldrick
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