Best answer by Baldrick
View originalwhy do i have to upgrade to get system optimizer. all i have is one computer?
Userlevel 6
what do you mean by upgrade buying a whole new program i still have over 177 days left on this version can t i just get optimizer bu its self?
Userlevel 7
Hi mrfloppy66
The reason is because the System Optimizer is part of a different version to the one that you have (you have a subscription for Internet Security Plus right?), i.e., it is only available with a subscription for either the Complete or Anitivirus for Gamer versions.
Hence the need to upgrade. Having said that it may be a good idea to contact the Sales Team by phone and see what they can do for you. Perhaps they can move you over to a Complete subscription now and just add the 177 days remaining from your existing subscription. I say 'might' as I don't work for Webroot and as such have no knowledge of their pricing and/or renewal/upgrade rules or policy...hence the suggestion that you call them.
Let me know if you need the numbers and for which country.
Regards, Baldrick
The reason is because the System Optimizer is part of a different version to the one that you have (you have a subscription for Internet Security Plus right?), i.e., it is only available with a subscription for either the Complete or Anitivirus for Gamer versions.
Hence the need to upgrade. Having said that it may be a good idea to contact the Sales Team by phone and see what they can do for you. Perhaps they can move you over to a Complete subscription now and just add the 177 days remaining from your existing subscription. I say 'might' as I don't work for Webroot and as such have no knowledge of their pricing and/or renewal/upgrade rules or policy...hence the suggestion that you call them.
Let me know if you need the numbers and for which country.
Regards, Baldrick
Userlevel 6
i kind of had my an idea that would happen, thank you for your responce. but with money being tight i will have to wait but again thank you . kudos to you. mr floppy
Userlevel 7
No worries, mr floppy.
And if the finances are tight (sorry to hear that) then I may suggest, if you have not already, taking a look at CCleaner (by Piriform)? It is free & does the same, and in some respects more than, System Optimizer.
I should not promote other software in the Webroot forum...but in the circumstances I hope I will be excused this once...;)
Regards, Baldrick
And if the finances are tight (sorry to hear that) then I may suggest, if you have not already, taking a look at CCleaner (by Piriform)? It is free & does the same, and in some respects more than, System Optimizer.
I should not promote other software in the Webroot forum...but in the circumstances I hope I will be excused this once...;)
Regards, Baldrick
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