I have used the form file feature for years. Now suddenly my profile is blank and every time I reenter the data and click save, nothing saves. My computer also won't save info on other forms I try to use online. Don't know if it's a webroot problem or a setting on my Macbook air.
Please help! Thanks.
Just to clarify, are you referring to the Fill Form in Webroot's Password Manager?
If so can you please try a Uninstall / Reinstall of Webroot:
To uninstall Webroot SecureAnywhere, follow the instructions below.
You can install SecureAnywhere on Mac OS X 10.7 and above. An Internet connection is required to install the software.
To install the software:
Late 2015 5K 27" Mac, 4GHz i7, 16GB RAM, 1TB Fusion Drive, El Capitan, 10.11.6
iMac Clone & Backup with SuperDuper / Time Machine / WSA
Windows 7 X 64, 3.4GHz i7, 10GB RAM, 1TB HD