I have noticed increased disk activity on my PC which lasted for a couple of minutes, so hovered over WSA systray icon to see if a scan runs or what but a scan was idle. I checked processes and scheduled tasks in Windows task manager and it turned out that WSA Backup was running as per schedule what I didn't realize.
Therefore I would like to have a notification of running backup via hovering over WSA systray icon. If a scan runs and you hover over the icon you will see "Scanning ..." and I would like to add another notification for backup activities, e.g. "Running backup task". I know that you can see that backup is running in Backup&Sync->Folders but you need a few clicks to get this information. If we could see it by hovering over the icon it would be very smart and fast notification, imo.
In my opinion it would be a good idea to notice only critical Windows Updates, which are actually missing.
Or maybe the user should decide with options panel what kind of Windows Updates should be checked by System Analyzer? For example, as I know, it's not quite necessary to monitor for an optional updates (e.g. additional Windows services, hardware drivers), while the most important parts are generally critical updates for Windows security and it's vulnerability.
Of course it's only my little suggestion, just a single thought, which may be refused, but I would like to know what do you think about this?
This Idea is from horseman, but he declined to post it: so I will
The Account Console Remote Commands functions. There are very handy and useful, and I love having them there. I hope that development continues to give us even more and more robust options.
One area that may cause issues, and it has been discussed previously, is the method by which commands are sent. We know it is not a true "push" method, and that is fine. I expect to move to that would be a bit challenging. On THIS THREAD a discussion was made and some testing done, and it is appears that all commands requested are queue'd and sent First In First Out order to the target once the target has connected to the Cloud for any reason. This does cause a delay in the commands executing: it is not instant.
I would like to suggest that the ability to view the current command queue be added to the Console. This would help avoid confusion and the queue'ing up of multiple commands at one time, or multiple repeat commands.
Thank you Horseman for your thread and questoins, and especially for your testing!
In the taskbar right click menu for the Webroot icon you currently have "Control Active Processes." This is great for power users.
However, please also add "Control Identity Shield" here as well. It's a critical troubleshooting and control ability just like active processes, and deserves to be there.
It's a standard convention in desktop applications that going to the Help or About menu item shows you the version. However, your item, the |?| in the top right takes you to a website.
Right now there are two ways to find the version, neither of which are immediately apparent:
To solve this without changing functionality, please show the version when you hover the mouse over the |?| button in the top right.
I like the Execution History feature but I find it mostly unneeded in threat investigation because of its lack of information. It's obviously geared for use in troubleshooting currently running threats where the only tool avaliable is WRSA.exe. However, it does a disservice to what it could be.
I know at least some of this information is in the local database. Please at least add the command line, that's something that the Windows Event Log doesn't show. Include it under one of your existing performance and logging control options, which I already have set to log and keep as much data as possible.
There also needs to be some kind of filtering ability. The "First exec" information is an amazing feature! If you wont add this, please reconsider my previous request to be able to export this information to CSV.
I'm very satisfied with WSA, but there is one thing I think can be improved:
I use the Firewall control regulary, try out new programs and games, and new items are added to the list.
I remove these when I uninstall, but this is a very time consuming thing to do, because the list isn't sorted, and I have to search through the whole list every time to find the items I want to remove.
1. Option to sort the list by name and date added.
2. A tick box in front of each item.
3. A delete marked items button
Jan Sverre Ramsdal
Webroot support SeaMonkey provide Webroot toolbar for SeaMonkey. SeaMonkey shares enough code with Firefox and Pale Moon so it shouldn't be difficult (from someone who doesn't code).
Please consider Webroot toolbar for SeaMonkey.
This is in the realm of feedback, but it may pertain to more than one product. I was not sure if this should be posted here or in the specific product forums.
I know that in at least one product, the key code is covered by a peel off sticker. I have heard several, not huge numbers, of incidents in which when the cover sticker was peeled off, it damaged or tore the key code beneath making it difficult to impossible to read.
One thing I would like to see changed or added to the Webroot movile app if the feature to send the device location when the batter level reached a low level.
This would be useful when a device is misplaced while turned on. As the battery gets low, it woudl reach a certain low level where the Webroot app woudl send the location automatically to the console. The user would just log in to the console and if the battery is dead, the last known location would still show up as it would be logged just before the battery died.
Just wondering if it would be a useful option to provide the user who overrides a Web Treat Shield Notification, i.e., clicks 'Unblock page & continue', to have theoption to file a URL Reputation Change Request at that point by providing at least a link to the relevant web page at BrightCloud?
It could be made smarter/slicker if on taking the 'Unblock page & continue' the user was automatically presented with the option on a chose or leave basis before proceeding to the requested web page.
We get a lot of requests for advice on how to deal with what the user believes is an improper blcok and such fucntinality would allow them to place the request quickly/easily.
Again, just a thought re. the improved usability of the product.
Having the ability to delete qurantined items form the End Protection Console would save a lot of time and make monitoring of all clients much clearer.
In Endpoint Reports, if you have a large Group you run a report on e.g. 'undetermined software' it should display how many pages have been returned e.g. page 1 of 10. Currently you have no idea how many records have been returned.
Secondly to that, there should be a 'go to page #' option so you can jump through the pages more quickly.
Also a very important thing to fix is when you sort by a field, e.g. Hostname, it's only sorts the result page you are on and not the whole recordset the query has returned. You'd find that results that should be displayed on page 1 are displaying on other pages.
these little features/fixes will make it much easier
If you're already allowing the user to disable components of your software protection, i think we can safely presume the user should be smart enough to disable the "security dissabled" warnings, if they wish to.
This would satisfy those users who wish for those components to remain disabled and still show a "fully protected" experience when using the software.
WSA engineers can add double or even triple authentication messages the user will have to allow. This would certainly make the user aware of the choice being made. Or, perhaps, WSA engineers could show an alert on a weekly basis that components are disabled.
Bitdefender av allows this as does Bull Guard and a one other I can not remember. Thank you!
When viewing pictures online it is in detail view and there is no picture next to file name.If i want to download a picture i have no idea what that picture is unless i switch to image view(which i cant get image view to work).There should be a smal picture next to the file name.I have used several online backups and they all have this.
I love the system optimizer when I'm running my dualboot windows 8 pro on the Hard Drive but I thought of an idea for a new feature that would be awesome for end users who may not know this, but what about an optimizer built to optimize and Solid State Drive? Because everyone by now has herd how much faster they are and yea they are faster but they also have a much shorter life. Everytime you erase something and re-write you just removed permanent space on your drive. sure not alot at a time but your system is constantly doing so.
So i was wondering if there is a way for Webroot to build a SSD Optimizer that will check to see how much ram they have and make the paging file accordingly, because i know not everyone has 16gb or more of ram so not everyone can just remove it completely and let the ram take over, but that is much needed space on a small SSD and also an amazing life increase for the drive. also, if it recognizes another drive, allow it to put the recovery partition onto the second drive to get even more space out of it. I would love this to become an option, and also get rid of prefetch and superfetch so its not constantly writing and re-writing, temp internet files do enough of that already, i don't need my ssd to get burned out in a year (figure of speech as i already have done everything listed). Please think of this as an idea, it would be simple to integrate as a script for that is simple and could setup someones SSD in about 2 minutes. I would love it and it would definitely put Webroot at the very top in my books for any anti-virus.
The right-click function "Permanently erase with Webroot" in Webroot SecureAnywhere operates as expected if the selected files constitute a proper subset of the files within the next-level containing folder. I.e., the files are removed and the folder is retained with its remaining files. If, on the other hand, one elects to remove all the files in the folder, the folder is also removed. This behaviour is not consistent with that of other secure delete utilities with which I am familiar, nor for that matter with the behaviour of the standard Windows regular delete function. There are several circumstances in which one might prefer to retain the empty folder, for example, if some other program depends on the presence of the folder in question, whether empty or not. Because of these considerations, I think it would be desirable if the Webroot right click permanent delete option operated standardly, or at least that a simple option to configure it to operate in this way were made available.
Some time in the future please consider allowing the WSA interface to be modified and navigated via the keyboard via tab+arrow+alt keys. I know you have a completely custom GUI implementation so I'm understanding about why it's not already, but it should be accessible to those without the use of a mouse.