Being dead clever (sic) I got a new phone.
I ported the apps and files across and reset the old phone to factory settings.
net result is that 2FA is up the swannee.
I have tried to remove it as per instructions but as I seem to have forgotten one of the security answers I can get no further.
I also recently had my sons computer handed down to me as he bought a new one, as this was already on the account I just removed my old one. I find now that I cannot access the web console from the task bar.
not sure if that is relevant but I thought it should be mentioned..
in short:- HELP,