Access error on Mac High Sierra (latest version) while attempting to uninstall

  • 4 April 2018
  • 1 reply
  • 36 views

I have been attempting to remove Webroot from my Mac OS High Sierra 10.13.3 for months but I keep getting an error that I dont have access.  Since this is my home Mac Book Pro 2017, I have used my Admin password which works on everything else when I need to confuirm access.  All except the Webroot application.  Does anyone have any ideas?  I would equally find feasible to stop it from running at Startup. 
 
I don't want it running any longer since it was not able to remove various 'bad boys' such as.
 
MacOS:SurfBuyer-J
MacOS:Webshoppers-K
MacOS:SurfBuyer-L
BV:WebHelper-A
 
 

1 reply

Userlevel 7
Hello cabbsman, Welcome to the Webroot Community Forum.
 
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
 
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

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