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Adobe reader needs admin password for automatic update?

  • 28 June 2013
  • 9 replies
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Userlevel 2
I have never noticed this before, but is it normal for adobe reader to ask for an admin password just to update?
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Best answer by RetiredTripleHelix 29 June 2013, 06:36

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9 replies

Userlevel 7
I haven't seen that myself, but maybe it's your UAC settings?
Userlevel 7
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Here is an Article about this issue: http://forums.adobe.com/message/4224900 It sounds like you are using UAC as Jim said or you are using a Limited User Account here is an Article from PC Mag 2004: http://www.pcmag.com/article2/0,2817,1683498,00.asp
 
HTH,
 
Daniel 😉
Userlevel 7
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The Adobe ARM updater should be running in the SYSTEM context. There should be no need for a password or even a UAC prompt. (I could be wrong, I don't use Adobe's updater at home or work much).
 
You could figure out why it's doing that, but if you're not interested I suggest you just uninstall and reinstall it.
 
NOTE: If you want to test if the updating is fixed, you need to download an old version from Adobe and see if it updates itself. Obviously you can't test if you get the latest one. Here is the FTP site for one version behind.
ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/11.0.02/en_US/
Userlevel 2
So, is this a fishing attempt?
Userlevel 7
Badge +56
@ wrote:
So, is this a fishing attempt?
Can you answer the Questions? UAC or Limited User Account or Admin Account?
 
Thanks,
 
TH
Userlevel 2
I have UAC set to high and a limited account. Sorry.
Userlevel 7
Badge +56
 
@ wrote:
I have UAC set to high and a limited account. Sorry.
Well that's why it's asking for the password so you either give it the password or you go to the Admin Account and update if you don't have the latest release of Adobe Reader. It's all normal!
 
Daniel 😉
Userlevel 2
Now it's stopped asking for permission to update. How do you get it to try to update again?
Userlevel 7
Badge +56
You can open Adobe Reader and click on Help and then Check for Updates also you can download and install over top? http://community.webroot.com/t5/Security-Industry-News/Adobe-Reader-11-0-0-3-amp-Adobe-Air-3-7-0-1860-Updated/m-p/39180#M1623
 
HTH,
 
Daniel

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