Apple Apologizes for Listening to Siri Talk, Sets New Rules

  • 28 August 2019
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By AFP on August 28, 2019

Apple on Wednesday apologized for its digital assistant Siri sharing some of what it heard with quality control workers as it unveiled new rules for handling data from conversations.

Under the changes, Apple will allow its employees to review conversations only from customers who opt into the "Siri grading" program to improve the voice recognition technology. Apple will also delete by default any recordings used for the program.

"We realize we haven't been fully living up to our high ideals, and for that we apologize," Apple said in a post.

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