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Expired Key Code's

  • 24 May 2019
  • 3 replies
  • 19325 views

Userlevel 1
Badge +4
I have recently purchased a New Webroot Key Code directly through Webroot. I have 2 Key codes that were purchased through Best Buy, and have let them expire. Is there someway I can delete them off the selection under Account on my Web Console?
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Best answer by ProTruckDriver 24 May 2019, 05:45

Hello @Vic2020



I believe the only way to delete a keycode from your Account Web Console is by contacting Support.

Please submit a Support Ticket or Contact Webroot Support to delete your expired keycodes. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7



Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.



HTH,

Dave.
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3 replies

Hello @Vic2020

I believe the only way to delete a keycode from your Account Web Console is by contacting Support.
Please submit a Support Ticket or Contact Webroot Support to delete your expired keycodes. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,
Dave.
Userlevel 7
Badge +36
As Dave mentioned, contacting support is your best bet. They can do this pretty quickly for you.
Userlevel 1
Badge +4
Thank You for the information. I am submitting a support ticket!🙂

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