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Expired Key Code's

  • 24 May 2019
  • 3 replies
  • 19325 views
Vic2020
Rank
Userlevel 1
Badge +4
I have recently purchased a New Webroot Key Code directly through Webroot. I have 2 Key codes that were purchased through Best Buy, and have let them expire. Is there someway I can delete them off the selection under Account on my Web Console?
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Best answer by ProTruckDriver 24 May 2019, 05:45

Hello @Vic2020



I believe the only way to delete a keycode from your Account Web Console is by contacting Support.

Please submit a Support Ticket or Contact Webroot Support to delete your expired keycodes. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7



Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.



HTH,

Dave.
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Vic200

3 replies

ProTruckDriver
Rank
Hello @Vic2020

I believe the only way to delete a keycode from your Account Web Console is by contacting Support.
Please submit a Support Ticket or Contact Webroot Support to delete your expired keycodes. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,
Dave.
Mask Up! Social Distance! Sanitize Hands! Stay Home!
LLiddell
Userlevel 7
Badge +36
As Dave mentioned, contacting support is your best bet. They can do this pretty quickly for you.
Vic2020
Rank
Userlevel 1
Badge +4
Thank You for the information. I am submitting a support ticket!🙂
Vic200

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