I have restarted the android Samsung Galaxy S10+, and have un/re installed the app. ...same thing.
I see from chats this has been reported but not sure how to fix. Background suggested a connection but I cannot be sure.
Best answer by LLiddellView original
I did but they were not able to help as yet. May be due to a recent SW update from Sprint/Android/Samsung....who knows who!! Guess they are looking into it...or not.
Have to try them again!!
Working as expected now.. Thanks for your help and follow-up.