Get login failed at

  • 4 February 2016
  • 4 replies

Why i get login failed at I've reset the password but still same error. I also try login at my phone using chrome and still get same error - "Login failed"

4 replies

Userlevel 7
Badge +55
Hello nenek,
Welcome to the Webroot Community,
I've clicked on this link without an issue. Can you try a different browser to see if you can sign into the Account Console? Like Firefox? Internet Explorer?
If you have changed your password and it's still not working then my best advice would be to Submit a Support Ticket free of charge with an active subscription and they will gladly fix this for you.
I changed my password and get the same error: Login failed. I already changed password several times and everything was fine. What could be the issue? It looks like the Webroot Antivirus and Windows Defender are disabled, but I didn't do anything. Please help.

Well yeah...same goes with me after changing the password...Hoping of an accurate solution here
Still waiting for an solution.can u pls help here.Too frustrated now Mygiftcardsite