hello im receiving this message error (upaoo4) can you help me

  • 28 November 2019
  • 1 reply


When i sign into my account and hit forgot password to answer the question. This is the 2nd time since i brought this webroot i havent cherked my computers but its sending a fix ! Yellow you maybe exposed. For the last two days i have tried calling and the phones just ring i figure the holiday. But in the meantime your program has left my system open to God only know what. I just want to know what i can do to fix this or is ? 

1 reply

Userlevel 7

Hello @MzRoyal , Welcome to the Webroot Community Forum.

This being the Thanksgiving Holiday I would recommend sending in a Support Ticket which is open 24/7/365

Please submit a  Support Ticket  or  Contact Webroot Support  to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7


Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.