How do I do a deep & full scan ?

  • 4 December 2013
  • 1 reply
  • 36 views

I have had a significant amount of problems getting Trojan horses, foreign ISPs and having over 20,000 corrupted program files.  It even got through BitDefender.  So I got Webroot.  This cleaned up all of my problems.

 

However, 3 days after the problems are solved, I have another virus that is impacting my Outlook.

 

So I uninstalled Webroot and reloaded on my PC.  But the scan took less than 2 minutes.  Hardy enough time to remove the virus and surely what happened before.

 

Why can I not get a complete scan with Webroot???

1 reply

Userlevel 7
Badge +56
Hello PaulHutt and  Welcome to the Webroot Community Forums!



 

That's about right a Deep Scan it the Default scan and takes about 2 minutes and looks in places where malware would hide but if you want to do a full scan please see here: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C2_Scanning/CH2a_RunningScan.htm and here: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C2_Scanning/CH2e_Defining_Custom_Scan.htm

 

HTH,

 

Daniel

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