Currently I have two webroot problems, the first is that authentication on my mobile for the new app won’t work and the second is that I cannot log in to the new carbonite system despite setting up an account.
Now I am trying to open a ticket for both these problems but when I click on the link I just get
|An error has occurred on this website |
The error details are below
We have logged this error and will be working to fix it in the next few hours
This has been going on for days!
I have a one year trial of McAfee on my new laptop and my webroot expires in November and I think its going to be bye bye if they don’t buck their ideas up!
Has anyone got any ideas or insight into what is going on please?