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keycode

  • 19 October 2022
  • 4 replies
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how do I apply my keycode to a new computer

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Best answer by TripleHelix 19 October 2022, 17:49

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4 replies

Userlevel 7
Badge +63

Hello @RacWeb12 

 

Please follow the steps below closely in terms of installing WSA on the target system/machine!

  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online during the install to make sure it works correctly
  • Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE). Let us know if it is the Mac version you need
  • Install with the new installer, entering your Keycode when prompted to do so in the install process
  • Let it finish it's install scan
  • Reboot

Thanks,

Userlevel 7
Badge +25

As always, if you still have issues, reach out to customer support and they will help you get things working. 
 

https://www.webroot.com/us/en/support/support-home

When entering keycode should I include hyphens?

Userlevel 7

When entering keycode should I include hyphens?

Hello @Michael Kutschbach ,

Yes include the hyphens.

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