By Juan Carlos Perez | IDG News Service/ Posted on June 13, 2014
Summary/
Google confused end users and triggered a spike in support calls to Apps admins with the initial rollout of a security feature for the cloud suite.
In recent weeks, the company started prompting Apps users to enter a mobile phone number so that they could be contacted via text message in case Google detected suspicious log-in attempts to their accounts -- in essence, put users through a two-step authentication process in those cases.
InfoWorld/ Full Read Here/ http://www.infoworld.com/d/cloud-computing/new-apps-security-feature-causes-confusion-among-google-users-244311
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