Solved

scan problem

  • 12 April 2019
  • 1 reply
  • 26 views

Scan does not seem to work on my android device. I uninstalled secure anywhere and reinstalled. When I scan, it does nothing but return message immediately: no threats found.
icon

Best answer by TripleHelix 12 April 2019, 18:30

View original

1 reply

Userlevel 7
Badge +63
Hello @Stacey1936 and Welcome to the Webroot Community!

Yes there are issues with the Android version and Webroot is working on a new version to fix many issues so please see here: https://community.webroot.com/webroot-mobile-security-for-android-15/webroot-mobile-security-and-antivirus-android-app-testing-high-cpu-issue-338055 and here on the Testing versions that still need work: https://community.webroot.com/webroot-mobile-security-for-android-15/beta-webroot-mobile-5-5-5-338080

Thanks,

Reply