- TalkTalk breached the maximum number silent calls four times in 2011
- Ofcom said silent and abandoned calls can cause 'annoyance and distress'
- Two call centres identified as the source of the problem with abandoned calls
Read here.
TalkTalk fined £750,000 for making 9,000 silent calls to potential customers in less than two months
Userlevel 7
Read here.
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