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  • 10 September 2020
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Hi, I downloaded my free Webroot 1 year subscription on my new Chromebook HP and it is now showing me a message that says that I need to download the Web Secure app. When I try to do this I get a message saying "this app is not compatible with your device". Where do I go from here? How do I download the Web Secure app on my device?

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Best answer by TripleHelix 10 September 2020, 01:03

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Hello @chromebook1 

 

Webroot doesn’t support Chromebooks at this time see here: https://community.webroot.com/got-an-idea-29/webroot-for-chromebook-76171

 

And here: https://community.webroot.com/got-a-question-10/help-with-adding-my-son-s-chromebook-microsoft-to-my-3-device-subscription-337477

 

Sorry,

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