If you already have the existing PC Webroot Secure Anywhere working can you test the new cloud based Webroot ?
When I downloaded the exe file it would not or could not install.
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Not really sure as to what you are alluding to/asking as WRSA has been cloud based since it was first released way back.
Please let us know what version of WRSA you have as an existing user and what the version is of the 'new cloud based Webroot'. That may help us clarify the 'mystery'.
I’m writing to inform you that we are starting the end of life (EOL) process for the Webroot® Web Security Service. Closedown is planned for midnight GMT on October 1, 2018.
The cybersecurity landscape has evolved since we launched Webroot Web Security Service in 2007. Webroot remains committed to advancing our cybersecurity solutions to stay ahead of cybercriminals.
Based on our customers and extensive market research, an effective alternative way to combat network layer threats is with the recently released, cloud-based Webroot SecureAnywhere® DNS Protection service. More information about DNS Protection can be found here.
How will the EOL impact you?
Thank you for trusting Webroot to protect your business and clients. I sincerely hope we continue to work together to help secure the connected world.
Director of Product ManagementI got the followingemail
I setup a test account with the new system and I downloaded the exe file and tried to install it but it would not run.
My question is:- can the new system be tested while the existing Webroot Security Anywhere is running on my PC ?
I would think that would have generated huge amounts of buzz somewhere....
Makes me wonder at the source of that mail as it looks pretty official.
I am sure some of the mods will chime in soon.
I think the best thing for me to do is to ping
One of them will be in touch shortly 😃
JP will be checking on your current protection status shortly.
If that's the case, you'll need to uninstall the license you currently have installed to if you want to try out the Product mentioned in the email you received.
Please clarify if I'm mistaken!