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Threat detection

  • 20 June 2020
  • 1 reply
  • 61 views

Nearly every time I boot up my computer these last couple weeks, Webroot tells me a threat has been detected. Yet after every scan, it says there were no threats found. Can anyone tell me what is happening and how to get rid of these false warnings?

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Best answer by TripleHelix 21 June 2020, 02:54

Hello @senioruser  can you get a snapshot of what your seeing and add the picture to the next post? If you are not able then please Submit a Support Ticket and tell them what is going on and they can help you.

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue and support can take up to 48 hours to reply or a little longer because of COVID-19.

 

Thanks,

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Userlevel 7

Hello @senioruser  can you get a snapshot of what your seeing and add the picture to the next post? If you are not able then please Submit a Support Ticket and tell them what is going on and they can help you.

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue and support can take up to 48 hours to reply or a little longer because of COVID-19.

 

Thanks,

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