trying to login and won't take security code-- is there a trick?

  • 16 June 2020
  • 1 reply
  • 61 views

I have tried to login numerous times and when it asks for the security code it won't take it.it used to ask for 1st & 3rd or 2nd & 4th, or something like that. Now it just asks for the code and then denies me. I changed the code then it wouldn’t take that code.


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1 reply

Userlevel 7
Badge +20

Hey there @tinabeena21 ,

Sounds like you’ve entered a frustrating loop - I’m sorry to hear that you’re having so much difficulty!

Since no one on the community forums can look into the back-end, you’ll have to contact our SUPPORT TEAM for assistance with this. Please let me know how that conversation goes!

-Keenan