Question

webroot blocking application installation

  • 25 September 2020
  • 0 replies
  • 156 views

most of the applications is now not installable 

we are getting the following application error log for  blue beam

 

Faulting application name: BbRevu2019.1.20.exe, version: 19.1.20.0, time stamp: 0x5ba38563
Faulting module name: WRDll.x86.dll_unloaded, version: 1.1.0.226, time stamp: 0x5f112892
Exception code: 0xc0000005
Fault offset: 0x0000ef90
Faulting process id: 0x343c
Faulting application start time: 0x01d692e79fd0758a
Faulting application path: C:\Users\Remote Support\Desktop\BbRevu2019.1.20.exe
Faulting module path: WRDll.x86.dll
Report Id: 90b1c3e8-6be5-4600-abb2-305b6344f1ba
Faulting package full name: 
Faulting package-relative application ID: 


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