most of the applications is now not installable
we are getting the following application error log for blue beam
Faulting application name: BbRevu2019.1.20.exe, version: 19.1.20.0, time stamp: 0x5ba38563
Faulting module name: WRDll.x86.dll_unloaded, version: 1.1.0.226, time stamp: 0x5f112892
Exception code: 0xc0000005
Fault offset: 0x0000ef90
Faulting process id: 0x343c
Faulting application start time: 0x01d692e79fd0758a
Faulting application path: C:\Users\Remote Support\Desktop\BbRevu2019.1.20.exe
Faulting module path: WRDll.x86.dll
Report Id: 90b1c3e8-6be5-4600-abb2-305b6344f1ba
Faulting package full name:
Faulting package-relative application ID: