I don't know if this happens to anyone else, but when I click on the "Join The Community" icon at the Home page, it boots me out to the previous screen where you enter the community. I don't know the intent of this icon but it does not really have a clear function. My suggestion is to just remove the current function behind it, keep the picture in the room and change the words to "Welcome to the Webroot Community". I would like additional comments on this.
Addendum: Please also check out the "software Update" that seems to be pointing to a different place.
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I have no clue why I'm seeing the survey twice in one login session. I don't clear my cache/cookies. I use FireFox as my browser (as always), use only my laptop, and no private browser. When the survey appears it says no thanks or when I'm done, This is one I choose and the survey presents itself right away.
I recently renewed my subscription.
edited: just as I posted this reply, the survey popped up twice in a row.
Hope this helps.
- Visiting on different machines or browsers.
- Visiting the community using a private window/browser session.
- Clearing your cookies/cache manually, or automatically when your browser is closed.
Update: Survey popped up, click on take it later when I'm done and it went into the start of the survey :(
And regarding the survey,
But you are right about the Looking for Support link is missing there. I am just wondering if they are trying to make a new Webpage. Because this has changed at the bottom of the Home page.
There is nothing to click on?
Just thought I mention it. ;)
( Even when I look at any profile (moving cursor over advatar) the stats are there but the wording (kudos, solutions, posts) is in white (transparent).)
In addition, the other day I messaged
That is okay.
Below this is in my signature and its not working either under Register.
Register and Introduce yourself to The Community!
You are absoulutely correct in the fact that joining the Community bounces back to the home page. Maybe we can ping