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Webroot "manipulates data input from USB connected Barcode scanner"

  • 2 September 2019
  • 3 replies
  • 511 views

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Which isn't very helpful when scanning inventory.

Has anyone experienced this behavior...?
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Best answer by Rebel443 5 December 2019, 08:16

I’ve actually located the problem. Though it seemed to be related to Webroot, it turned out to be language problems for the setup. tha scanner was setup to a different language than the keyboard.

 

Problem solved.. :-)

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yes. we’ve had to uninstall on all computers. exact same issue. Zebra barcode scanners. after uninstall they worked fine.

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also, check this thread. we’ve not tried this yet. if you find a solution, I’d love to hear it. https://community.webroot.com/webroot-business-endpoint-protection-20/point-of-sale-barcode-scanners-returning-skewed-scans-282855

Userlevel 1
Badge +4

I’ve actually located the problem. Though it seemed to be related to Webroot, it turned out to be language problems for the setup. tha scanner was setup to a different language than the keyboard.

 

Problem solved.. :-)

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