To Customer Support To Customer Support
Solved

Webroot Password Manager on Google Chrome failure to log in

  • 18 January 2019
  • 2 replies
  • 27 views
P
Badge
Webroot Password Manager on Google Chrome failure to log in ..... error .....Unknown email address!!

if I enter the correct email address and password it does work for a few seconds and does correctly fill in the details for any website I am trying to log into but then immediately logs me out Webroot Password Manager with error "incorrect email address"

Technical support said that there was an issue then bailed out on me.


anyone got any suggestions
icon

Best answer by ProTruckDriver 18 January 2019, 17:30

View original

2 replies

O
Rank
Userlevel 4
Badge +12
Try LastPass. It's easier to navigate, there is a free version and WR's pw manager is based upon it. Use it at least until the WR manager is fixed which I understand should be next month.
ProTruckDriver
Rank
Userlevel 7
Hello @PeterCpjC ,

Password Manager is broke. Webroot posted it should be fixed this month or later next month.

https://community.webroot.com/webroot-secureanywhere-internet-security-plus-13/firefox-password-manager-toolbar-no-longer-works-314740

HTH,
Dave
Late 2015 ~ 5K ~ 27 inch iMac ~ macOS Catalina 10.15.7 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm.  "An Apple a Day, Keeps Microsoft Away." 

Reply


Terms & Conditions

© 2004 - Webroot Inc.

We have recently updated our Privacy Policies. We encourage you to read the full terms here.