AgentStatus endpoint no QueryResults

  • 14 March 2023
  • 1 reply



I need to get my client’s Agentstatus data but the queryresults aren't giving me any results when trying to query it. Am I doing something wrong? Thank you!


1 reply

Userlevel 3

Hi papabolrome, 


Looking at your screenshot, it seems like you’re properly authenticated, and that the site keycode is valid; as I’d expect different outputs if that were not the case. 

I suspect that perhaps there is a mismatch between the site key you are using in this API call and the site key that is actually assigned on the endpoints you wish to get status data about. 

The response in your screenshot is consistent with the response expected from a site that has no endpoints installed with the matching site key code. 

In the GSM console, do you see the endpoints listed under the relevant site?


Kind Regards,