Error message

  • 6 January 2017
  • 1 reply
  • 871 views

I can not get webroot open on my phone. I keep getting message saying kc doesnt match my account. But i have double checked and i typed the kc in right

1 reply

Userlevel 4
Badge +9
Hi @,
 
Please contact Support (https://www.webroot.com/us/en/about/contact-us) for further assitance with this issue. They will need to verify your account and the keycodes you are using to provide you with further assitance.
 
Best regards,
Joseph R.

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