Question

Universal Report - Create new template

  • 13 December 2019
  • 5 replies
  • 798 views

Userlevel 1
Badge +4

Hi everyone, I need a report that has the following data

1) site name
2) jobs bought
3) workplaces installed
4) Workstations deactivated

Can anyone help me with this?

Thanks


5 replies

Userlevel 4
Badge +11

Hi, thanks for you comment. So:

  1. Site name - Every report out of the box has has that as they are created per site
  2. Jobs bought - Please define what you mean by this and given an example
  3. Work places - Are you referring to groups? 
  4. Workstations deactivated - Assuming you mean Endpoints where WSA is deactivated

It will be easier to understand if you provide an example of what you are after.

Userlevel 4
Badge +11

Hi, so on you first point, the tool was designed to ‘facilitate the showing of security product value to the MSPs end customers’ . So by that it would be on a site by site basis. However the at heart of the tool are Scripts and use Cmdlets, theses main scripts could be modified to  work at the GSM level a and not  site. This would require Powershell knowledge and  not be be supposed by the UI. I hope that makes sense. 

Bear in mind that the console has a wealth of GSM level reporting. 

On your second point, again this is at GSM level by your system. We don’t know what you are billing your customers, but if you want to see all sites usage (End Points seen in last 30 days) you can look at the Usage portal, see here

This is found in the Webroot console, ‘Setting/ Account information / My usage’, note you can also export this to PDF. 

 

Now, sites have seat and device counts, but that isn’t the  same as ‘Usage’.  Is that what you are billing for? ie these 2 values?

 

 

Userlevel 1
Badge +4

Hi, the report 

  1. Site Name → the name of my customer
  2. Colum B → licenses buy to the customer
  3. Colum A → licenes installed by the customer
  4. i want the different form colum A and colum B for the invoices to my customer 
  5. I would like a printout of the disabled PCs so that I can have them deleted by webroot

thanks

 

 

Userlevel 4
Badge +11

Hi, so the tool is built to create reports per site, ie if you have 4 customers you get 4 reports.

If you run a report for “Endpoint: Extended with Shields and Modules”, then look at the ‘sites’ sheet. There you have ‘Total Endpoints’ and ‘DeviesAllowed’ fields. You could play with modifying the reports first page to reference these fields and create a column to do the calculation.

There is an “Endpoint: usage” report that has more intelligence that the above. To get more details on how this works see https://unityapi.webrootcloudav.com/Docs/en/APIDoc/APIReference#apiReference-SkyStatus-StatusReporting

On point 5, I’d reach out to support or your account manager for that. 

Userlevel 1
Badge +4

ok the report might be fine.
But is there the possibility to modify the "Endpoint Usage" report that prints all the sites instead of one page per site?

Also how can I edit the report based on what you told me?

Example:
CLiente - Licenses Purchased - Licenses activated - Difference in licenses

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