QuestionIn Identity Shield, there is an option to "Allow trusted screen capture programs access to protected screen contents." The help file says it: "Allows you to use legitimate screen capture programs, no matter what content is displayed on your screen."
How do I register a program as a legitimate screen capture program?
AnswerWhat you want to do is access the Identiy Shield tab and click on the Protected Applications link. This will open the section that configures the apps that you want to "Protect" from data stealers and to "Allow" access to system data. Change your screen capture program to "Allow".
Here is the section from the help file with more detail.