For nearly 4 years you've been saying that 2FA is in the works, but it still hasn't been implemented (The security code isn't 2FA, it's just a second password).
Have you released a timeline where your customers can expect to have 2FA security available?
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I'm not in a position to make product announcements or speculate on timelines but there is a lot of work being done on this as we speak.
In case anyone has not heard the news yet, Webroot now supports 2FA! Please find the below articles for details on how to set that up.
Home users: https://community.webroot.com/general-81/setting-up-two-factor-authentication-341086
Business users: https://community.webroot.com/general-security-information-102/how-to-set-2fa-up-for-business-341070