I recently noticed that running an agent command like 'Scan' or 'System Optimizer' from the GSM console ends up with a 'Not received yet' status forever.
I tried on different devices, some having a firewall and proxy protecting them and some not secured. The commands are executed after a manual 'Refresh configuration' only on few of the devices I tested on.
I think this has something to do with the latest version updates, since I did not have any issues before.
Has someone experienced something similar?
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According to Webroot support there are no fix for it currently.
My issue is that most don't execute the commands at all even though it says executed.