The chart shows that I have 30 unmanaged agents, but when I check the agents that are listed they are in a managed policy. Anyone else experiencing this issue?
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I would advise contacting our support team about this so they can investigate the cause of this issue for you.
You can either reach them by phone at 1-800-870-8102 or create a support ticket at https://detail.webrootanywhere.com/servicewelcome.asp.
I would advise creating the support ticket, that way they can gather logs from one of the affected machines immediately and then provide a callback if needed to resolve this for you.