The dmg opens fine and when I go the next step in the installer I get this error "An error occured while trying to download the neccessary files for this installation. Please double check your Internet connection and try again."
This occurs on 2 Macs running 10.8 and 1 running 10.9. I've tried running the installer while on a tethered 3G connection and on the main network. Is there anything else I can try?
Userlevel 7
+56
Have you tried fixing permissions? If that doesn't help then go ahead and contact support and they can remote in and help.
Reply
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.