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Does Webroot endpoint protection work in China?

  • 21 May 2019
  • 1 reply
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We're a managed service provider located in the US and one of our clients has an office in Hong Kong. We manage endpoints in other countries but haven't had any clients in China. Wanted to see if anyone has had experience with managing Chinese endpoints in the GSM and could share any advice or issues that might come up.

Thanks,
Dan
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Best answer by jhartnerd123 22 May 2019, 20:45

Hi @DanG

I've had clients travel to mainland China (that's the thing to know) and have had no issues with being able to manage the endpoints. They use a VPN as well, because as soon as you cross over to mainland China, all the usual services like Google, Facebook etc.. stop working unless you utilize a VPN to bypass it.

Hong Kong is another story. Everything works just fine.

Either way, I've not had any issues with my clients who have traveled abroad.

Cheers
John
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Hi @DanG

I've had clients travel to mainland China (that's the thing to know) and have had no issues with being able to manage the endpoints. They use a VPN as well, because as soon as you cross over to mainland China, all the usual services like Google, Facebook etc.. stop working unless you utilize a VPN to bypass it.

Hong Kong is another story. Everything works just fine.

Either way, I've not had any issues with my clients who have traveled abroad.

Cheers
John

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