email attachment attack .qcevmrk extension

  • 5 February 2015
  • 4 replies

Dear all
My organisation has been hit from an email attachment. after opening an email, all MS Office and pdf documents were appended with extension qcevmrk, e.g mutiti.docx.qcevmrk. Now i cant open these documents even after sacning wit Webroot Secure Anywhere.
Your urgent assistance is so much apprecited.
A Mutiti
Webroot Ambassador 

Best answer by nic 6 February 2015, 16:50

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4 replies

Userlevel 7
Badge +56
Sorry about that - sounds like an issue that you'll need help from our support team to resolve.  Have you contact them yet?  If not let me know and I can put in a high priority ticket.
Thank you Manager, i haven't notified them yet. i will be very pleased. please go ahead.
A Mutiti
Userlevel 7
Badge +56
Ok, ticket submitted!
Thank you Manager