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FWDPTV07_VERSION.TMP,

  • 5 June 2019
  • 5 replies
  • 238 views

Userlevel 1
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This file keeps alerting on for one of my clients. I am finding very little information on it, but it is showing as "Whitelisted" in the Webroot global exceptions. I cannot change this to blacklisted. Can anyone tell me what this file is and whether or not it is malicious?
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Best answer by TripleHelix 5 June 2019, 22:05

This is what Webroot has to say about this file! http://snup.webrootcloudav.com/SkyStoreFileUploader/upload.aspx



If you feel you need more help please contact Business support here via the Ticket system: https://mysupport.webrootanywhere.com/supportwelcome.aspx or you can call them at: 1-866-254-8400

https://www.webroot.com/us/en/business/support

Thanks,
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5 replies

Userlevel 7
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Hello @Andy40 and Welcome to the Webroot Community!

Can you give us a MD5 Hash by any chance?

Thanks,
Userlevel 1
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90FC739C83CD19766ACB562C66A7D0E2
Userlevel 1
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I haven't received a reply yet, regarding whether FWDPTV07_VERSION.TMP should be Whitelisted or not. This is rather time-sensitive, so any help is greatly appreciated.

Userlevel 7
Badge +55
This is what Webroot has to say about this file! http://snup.webrootcloudav.com/SkyStoreFileUploader/upload.aspx



If you feel you need more help please contact Business support here via the Ticket system: https://mysupport.webrootanywhere.com/supportwelcome.aspx or you can call them at: 1-866-254-8400

https://www.webroot.com/us/en/business/support

Thanks,
Userlevel 7
Badge +32
Hello @Andy40

That file is whitelisted, and is not malicious.

Thanks,

-Dan

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