GSM or Endpoint Protection Console - What should I be using?

@17G  - Apologies for the confusion between the Site management console and the Global management console. There is not simple answer of do it all this way or that way. However here’s some insight.​​​​​​

> All of the latest, modern options are only available at the global level and 99% of everything you need for daily activity, including policy management, override management and endpoint management can be done at the global level.

> The Site management console interface, feature set and design has not been modified in some time and will probably never be updated as it will eventually be going away and all management functionality will be available at the global level.

> All of the most used/relevant agent commands were made available at the global level through the Groups tab, the other agent commands may be useful for some activity, but the majority of what is needed for daily activity can be found at the global level.

> The only two functions that still require dropping down to the site level are as you’ve discovered, Deactivated Endpoints and some agent commands. Short of that, there is no real need to use the site manager. (Deactivated endpoints group will be moving to the top level at some in the near future.)

While it appears you have a one-to-one,  1 GSM with 1 site, which is common, the API functionality and all updates will only appear at the GSM level going forward. Sites will become more like a large “group” of computers to be used as your environment requires. MSP or Internal IT.

There is an update in the works where the general plan is to eliminate the site management console. Keep an eye out for that update communication later in the year.