I have a user having issues and the only thing that changed was installing webroot. I want to disable the agent remotely to see if the users notices a difference. I created a test policy that allows the agent to be shutdown. Is there a way I can run a terminal command to shutdown the agent?
How to disable/shutdown an Agent
- Put the agent in silent audit mode, and right click the agent and select refresh now.
- In your console, go to reports, and select the Undetermined Software Seen report and ran that. If there is any legit software there that gets reported, then you can create an override for this.
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