I just paid for software (WinZip) and WebRoot just wiped it off my machine. How do I get it back?

  • 6 May 2015
  • 1 reply

I just paid for WinZip, because I need to unzip files on a regular basis (School Bids) when I download them from a universal website.  Webroot will not let me access the download to open it because it sees it as a security risk.  I have WinZip telling me it is on my machine, and Webroot not allowing the download...HELP!!!!
I need an answer and a solution pretty quickly, as the school bids are due in a couple of weeks, and I need to open them NOW, please!!
Thank you.
Jayne R. Jammes
Copper State Supply, Inc.

1 reply

Userlevel 7
Badge +56
You can always just temporarily disable Webroot to allow the download, if you're sure that's safe.